Need help with your team, roster, schedule, payments, or the app itself? We're here to help.
Sign in to OnFieldHQ (web or the mobile app), go to Account, and use Delete My Account in the Danger Zone section. This is self-service — no need to email us first.
Deleting your account permanently revokes your sign-in and removes your name, email, phone number, and profile photo. Any athlete roster records you're linked to are kept for your team's records but are no longer associated with your identity. Some records — payment transaction history, signed waivers, and admin audit logs — are retained as required for legal and financial recordkeeping.
If you're the sole admin of an organization, add another admin first — the app will block deletion until you do, so your org isn't left without one.
See our Privacy Policy for details on how we handle your data.